Welcome to Chanl

Chanl helps you build reliable AI voice agents by making it easy to test them before they talk to customers, monitor them while they work, and continuously improve their performance based on real data.

Why Chanl?

Building AI voice agents is one thing. Knowing they actually work is another. Chanl solves the three biggest challenges you face:

Testing is Hard

How do you know your agent handles every customer type before going live?

Monitoring is Complex

Once live, how do you catch issues in real-time before they impact customers?

Improvement is Guesswork

Without data, how do you know what to fix and if changes actually help?

Quick Start

Get up and running in minutes:

Connect Your Agent

Sync your VAPI, Bland, or custom agent to Chanl

curl -X POST https://api.chanl.ai/v1/agents/connect \
  -H "Authorization: Bearer YOUR_API_KEY" \
  -d '{"provider": "vapi", "agent_id": "your-agent-id"}'

Create Test Personas

Define the customer types your agent needs to handleExamples: frustrated customer, detail-oriented buyer, price-sensitive prospect

Run Your First Scenario

Test your agent against multiple personas automatically

curl -X POST https://api.chanl.ai/v1/scenarios \
  -H "Authorization: Bearer YOUR_API_KEY" \
  -d '{
    "name": "Refund Request Test",
    "personas": ["frustrated", "analytical"],
    "agents": ["your-agent-id"],
    "scorecard": "customer-service"
  }'